Due to the nature of the intimate wellness products we sell, once any order leaves our facility - individual items and subscription boxes - they are considered used. This policy is in effect because the health and safety of all of our customers is priority. With that said, all shipped products are unable to be restocked or re-sold. Non-defective items are non-returnable to ensure the health and safety of our customers.
Have questions? We are more than happy to answer before (or after) you buy. Feel free to email firstname.lastname@example.org for additional details.
Much love to you.